Terms of Service

Please read these terms carefully before using our services

Effective Date: September 26, 2024

These Terms of Service ("Terms") govern your use of the Time Machine AI platform and services provided by Time Machine AI, Inc. ("Time Machine," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using our AI-powered sales training platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

You must be at least 18 years old and legally capable of entering into binding contracts to use our services. If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Services Provided

Time Machine provides a SaaS platform designed to assist companies in onboarding new employees efficiently and effectively. Our services include:

  • AI-powered sales training modules and simulations
  • Role-play practice with AI prospects
  • Course creation and management tools
  • Analytics and performance tracking
  • Integration capabilities with existing systems
  • Customer support and success services

3. User Accounts and Responsibilities

Account Creation

To use our services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

User Responsibilities

You agree to:

  • Use our services in compliance with all applicable laws and regulations
  • Not use our services for any illegal, harmful, or unauthorized purposes
  • Not attempt to gain unauthorized access to our systems or other users' accounts
  • Not interfere with or disrupt the integrity or performance of our services
  • Not upload or transmit viruses, malware, or other harmful code
  • Respect the intellectual property rights of Time Machine and third parties
  • Promptly notify us of any unauthorized use of your account

4. Subscription and Payment

Subscription Plans

We offer various subscription plans with different features and pricing. Details of available plans, fees, and billing cycles are provided during the sign-up process and may be updated from time to time.

Payment Terms

  • All fees are due in advance on a recurring basis according to your selected billing cycle
  • Prices are subject to change with 30 days' notice
  • You authorize us to charge your payment method for all applicable fees
  • Late payments may result in service suspension or termination

Refunds

Subscription fees are generally non-refundable except as required by law or as specified in your subscription agreement.

5. Intellectual Property

Time Machine Property

All content, features, and functionality of our services, including but not limited to software, text, graphics, logos, and AI models, are owned by Time Machine or our licensors and are protected by intellectual property laws.

User Content

You retain ownership of content you upload to our platform ("User Content"). By uploading User Content, you grant Time Machine a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content as necessary to provide our services.

Feedback

Any feedback, suggestions, or ideas you provide about our services may be used by Time Machine without any obligation to compensate you.

6. Privacy and Data Protection

Your use of our services is subject to our Privacy Policy, which describes how we collect, use, and protect your information. By using our services, you consent to our data practices as described in the Privacy Policy.

7. Disclaimers and Limitations of Liability

Service Availability

We strive to provide reliable services but do not guarantee uninterrupted or error-free operation. Services are provided "as is" and "as available" without warranties of any kind.

Limitation of Liability

To the maximum extent permitted by law, Time Machine shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless Time Machine, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your use of our services
  • Your User Content
  • Your violation of any third-party rights

9. Termination

Either party may terminate these Terms at any time:

  • You may cancel your subscription according to the cancellation process in your account settings
  • We may suspend or terminate your access for violations of these Terms or for any other reason with notice
  • Upon termination, your right to use our services will immediately cease
  • Provisions that by their nature should survive termination will remain in effect

10. Modifications to Terms

We may update these Terms periodically. We will notify you of material changes by posting the updated Terms on our website and updating the effective date. Your continued use of our services after changes become effective constitutes acceptance of the revised Terms.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration in California, except where prohibited by law.

12. General Provisions

Entire Agreement

These Terms, along with our Privacy Policy and any subscription agreements, constitute the entire agreement between you and Time Machine regarding the use of our services.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

13. Contact Information

If you have questions about these Terms of Service, please contact us:

Time Machine AI, Inc.
Email: help@timeml.ai
Legal inquiries: legal@timeml.ai

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